1 Year Extended Warranty for Back-UPS, Smart-UPS

Our Price:
$33.91 CAD
Special Order
Shipping Weight: 0.01 lbs
SKU #: (197185)
Mft. Part #: WEXTWAR1YR-SB-10
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Customer Reviews
 
Specifications
Brand Name    APC
Manufacturer    American Power Conversion Corp
Manufacturer Part Number    WEXTWAR1YR-SB-10
Manufacturer Website Address    www.apc.com
Marketing Information    With APC's Extended Warranty program, you will have peace of mind knowing that in the unlikely event of a failure, your product will be repaired or replaced quickly, minimizing downtime. Our warranty guarantees free next business day delivery of parts or unit to ensure you get what you need as soon as you need it.
Product Support   

  • Back-UPS
  • Smart-UPS
  • Smart-UPS RT
  • Matrix
  • Symmetra


    		•
    Product Type    Service
    Provided Support    Phone Support
    Replacement
    Response Time    ( Next Business Day ) - Replacement (For calls before 3:00p.m.)
    Service Availability    24 Hours/Day x 7 Days/Week Telephone Support
    8 Hours/Day x 5 Days/Week Replacement
    Service Availability Days    5
    Service Availability Hours    8
    Service Description    8x5
    Service Details    This warranty extends the factory warranty of the unit as defined in the applicable user manual for a period of 1 year as well as adding next business day delivery of replacement parts, modules or unit at no extra shipment charge. Business days are defined as Monday through Friday, 9am to 5pm local time.The Extended Warranty must be purchased before the expiration of the standard factory warranty. If the Extended Warranty is not purchased before the expiration of the standard factory warranty, the customer must purchase and cause to be performed one Preventive Maintenance visit in order to activate the Extended Warranty entitlement. THIS SERVICE DOES NOT INCLUDE on site service. Customers requiring an APC Authorized Field Service Engineer on site to repair or replace parts orsystems must purchase an On Site service entitlement for the applicable unit.
    Service Duration    1 Year
    Service Location    On-site
    Service Name    Extended Warranty
    Service Type    Maintenance - Electronic and Physical Service
    Maintenance
    Shipping Weight    0.45 kg
     
    Manufacturer's Warranty Contact Information
     
    Sales & Customer Satisfaction Policy

    Merchandise sold by nxsource.com carries a limited 15-day customer satisfaction policy and a limited 30-day DOA (dead-on-arrival) policy, from the original invoice date, and is subject to the following terms and conditions:

    1. ALL merchandise requires an RMA number (Return Merchandise Authorization) issued by nxsource.com for return. RMA numbers are valid for 7-days with a small leeway for shipping times. Merchandise returned to us without a valid RMA number will be refused and shipped back to the customer at the customer's expense. Please allow 5 to 10 business days for testing and refunds to be processed.
    2. Returned merchandise must NOT be physically damaged, including damage due to improper installation or overclocking. This includes any physical alteration to the product, modifications not approved by the manufacturer, bent pins, etc. No returns, refunds or exchanges for any special order products, Notebooks, PDAs, Televisions, Retail Box Software, OEM Software, Computer Games, Video Games, DVDs, CDs, or any products marked as "no returns" or carries a similar description on the products' page. All products are eligible for original manufacturer's warranties. Please contact the manufacturer directly. All fees, including "shipping and handling", insurance coverage fees, and "Rapid Replacement" fees are non-refundable.
    3. UNOPENED merchandise (not including special orders or merchandise labeled "No Returns" or similar language) can be returned within 15-days under our customer satisfaction policy for a full refund, based on the current market price of the product, if the current market price is lower.
    4. OPENED merchandise WITHOUT original packaging or materials is not eligible for return. OPENED merchandise WITH original packaging and materials may be eligible for return within our 15-day customer satisfaction policy and will be subject to a 15% restocking fee. Any returns MUST include all original parts and packing materials, or the RMA will be rejected.
    5. LCD monitors and other products with LCD displays (i.e.: notebooks, cameras, etc.) adheres to the dead-pixel policy that been established by most of the manufacturers. Any product with an LCD screen must be a minimum of 7 (seven) dead LCD pixels to be considered defective. Please contact the manufacturer of the product for additional warranty information if you receive a product with less than 7 dead pixels.

    All product warranty coverage after 30-days will be handled directly by the product manufacturer. nxsource.com reserves the right to refuse any returns or refunds for merchandise.

    Prices, specification and terms of offers are subject to change without notice. While we make every effort to verify the accuracy of the product information posted, nxsource.com is not responsible typographical and/or photographic errors. nxsource.com reserves the right to change our terms and conditions at any time without notice.