CARE FOR 8-BAY FILE SHARE ENHD WRNTY 3YR

Our Price:
$548.41 CAD
Special Order
Shipping Weight: 0.01 lbs
SKU #: (491084)
Mft. Part #: DR-B800FS-4T11
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Specifications
Brand Name    Drobo
Manufacturer    Drobo, Inc
Manufacturer Part Number    DR-B800FS-4T11
Manufacturer Website Address    www.drobo.com
Marketing Information   

The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.


Product Supported   

Drobo 8-Bay File Sharing Storage


Product Type    Service
Provided Support    Web Support
Phone Support
Service Details   

The Fastest Way to Get Up and Running Again:

  • With DroboCare, if something goes wrong, we'll send you a replacement Drobo or DroboPro right away, so you'll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit
  • Your Business Safety Net:

  • With DroboCare, you receive twelve months of phone and web support for your technical issues during local business hours
  • With the standard warranty, technical support is provided for the first 90 days following purchase
  • Trust Your Drobo to DroboCare:

  • The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare
  • It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.

  • Service Duration    3 Year
    Service Main Type    Replacement
    Service Name    DroboCare
    Service Sub Type    Electronic and Physical
    Service Type    Replacement
     
    Manufacturer's Warranty Contact Information
     
    Sales & Customer Satisfaction Policy

    Merchandise sold by nxsource.com carries a limited 15-day customer satisfaction policy and a limited 30-day DOA (dead-on-arrival) policy, from the original invoice date, and is subject to the following terms and conditions:

    1. ALL merchandise requires an RMA number (Return Merchandise Authorization) issued by nxsource.com for return. RMA numbers are valid for 7-days with a small leeway for shipping times. Merchandise returned to us without a valid RMA number will be refused and shipped back to the customer at the customer's expense. Please allow 5 to 10 business days for testing and refunds to be processed.
    2. Returned merchandise must NOT be physically damaged, including damage due to improper installation or overclocking. This includes any physical alteration to the product, modifications not approved by the manufacturer, bent pins, etc. No returns, refunds or exchanges for any special order products, Notebooks, PDAs, Televisions, Retail Box Software, OEM Software, Computer Games, Video Games, DVDs, CDs, or any products marked as "no returns" or carries a similar description on the products' page. All products are eligible for original manufacturer's warranties. Please contact the manufacturer directly. All fees, including "shipping and handling", insurance coverage fees, and "Rapid Replacement" fees are non-refundable.
    3. UNOPENED merchandise (not including special orders or merchandise labeled "No Returns" or similar language) can be returned within 15-days under our customer satisfaction policy for a full refund, based on the current market price of the product, if the current market price is lower.
    4. OPENED merchandise WITHOUT original packaging or materials is not eligible for return. OPENED merchandise WITH original packaging and materials may be eligible for return within our 15-day customer satisfaction policy and will be subject to a 15% restocking fee. Any returns MUST include all original parts and packing materials, or the RMA will be rejected.
    5. LCD monitors and other products with LCD displays (i.e.: notebooks, cameras, etc.) adheres to the dead-pixel policy that been established by most of the manufacturers. Any product with an LCD screen must be a minimum of 7 (seven) dead LCD pixels to be considered defective. Please contact the manufacturer of the product for additional warranty information if you receive a product with less than 7 dead pixels.

    All product warranty coverage after 30-days will be handled directly by the product manufacturer. nxsource.com reserves the right to refuse any returns or refunds for merchandise.

    Prices, specification and terms of offers are subject to change without notice. While we make every effort to verify the accuracy of the product information posted, nxsource.com is not responsible typographical and/or photographic errors. nxsource.com reserves the right to change our terms and conditions at any time without notice.